Privacy Policy

This Privacy Policy explains how Cover365 Financial ("we", "us", "our") collects, uses, stores and protects your personal information when you visit https://cover365financial.com or engage with our insurance, investment advisory and digital services.

By using our website or services, you consent to the practices described in this policy.

We may collect the following information directly from you:

• Full name
• Phone number / WhatsApp number
• Email address
• Inquiry details and the nature of advice you are seeking
• Information submitted through contact forms, calculators or callback requests
• Information shared during advisory conversations (e.g. age band, family details, financial goals) — only as needed to provide a relevant recommendation

We may also automatically collect limited technical information such as browser type, device type, approximate location and pages visited, where cookies or analytics tools are enabled.

• To respond to your inquiries and provide advisory services
• To recommend suitable insurance and investment products
• To facilitate policy issuance, renewals, claims and customer support
• To send important service communications via call, WhatsApp or email
• To improve our website, services and customer experience
• To comply with applicable legal and regulatory requirements

Our website may use cookies and analytics tools (such as basic traffic analytics) to understand how visitors use the site and improve performance. You can disable cookies through your browser settings, though some site features may not work as intended.

We do not sell your personal information. We may share limited information only with:

• Insurance companies, mutual fund houses and regulated financial partners required to deliver the product or service you have requested
• Service providers who help us operate our website, communication tools and CRM, under appropriate confidentiality obligations
• Regulatory, legal or government authorities where required by law

We follow reasonable technical and organisational measures to protect your information from unauthorised access, disclosure or misuse. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe, subject to applicable law.

Cover365 Financial primarily offers its services in India. Selected digital services (such as website development, AI agents and workflow automation) may be offered to clients internationally, as permitted by applicable laws and regulations.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date.

For any questions regarding this Privacy Policy or your data, please contact:

• Cover365 Financial
• Email: info@cover365financial.com
• Phone: +91 80767 13672
• Website: https://cover365financial.com